Friday, July 20News That Matters

Samsung is making it easier to get official same-day repairs for its phones


Samsung wants to make Apple-level repair services available to its Galaxy phone customers. The company announced today that it’s partnering with more than 300 uBreakiFix stores around the US to provide legitimate Samsung parts and tools in order to repair phones. (uBreakiFix also partners with Google to repair Pixel devices.) Technicians will provide front and back screen replacements, battery replacements, port and camera repairs, and other in and out-of-warranty support services to Galaxy phones dating back to the S6 and Note 5.

Most repairs should take less than two hours, and the company says it plans to expand service beyond these initial stores later this year. Another 200 stores should be added by 2019. Users can make appointments through either Samsung or uBreakiFix.

Certain Best Buy stores already offer official Samsung same-day repairs, but few stores participate; none in the state of New York offer repairs. Clearly, Samsung wants to be able to provide quality hardware service without users having to worry about faulty, third-party parts. Apple Stores across the country offer this kind of service, which puts it far ahead of other companies in terms of phone maintenance and service availability. Samsung seemingly wants to be able to compete at this level.

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